15 Nov

Tender Opportunity: Business Gateway Customer Satisfaction Survey

Customer Survey board

TENDER OPPORTUNITY: The Business Gateway Growth Hub wish to appoint a collection of Consultants to undertake a Customer Satisfaction Survey of the service.

The customer satisfaction survey is an annual survey of businesses who have accessed the Business Gateway Growth Hub services in some form or other over the previous 12 months.

The main focus of the survey is to understand the impression that the core delivery activities have on their end users.

A series of questions have been developed targeting all work streams, however, we are open to suggestions on the development of the questions.

The Business Gateway Growth Hub team will provide the context and the contact details of the businesses who have accessed the service. It is anticipated that the survey will be conducted during December 2021to January 2022,with a final written report presented to the Business Gateway Growth Hub team in February 2022.

The closing date for quotations is 12 noon on 3 December 2021.

The proposed Contract will commence on the 13 December 2021 to 28 February 2022 and it is anticipated to award to a single supplier.

Please direct any queries to finance-llep@llep.org.uk

For full details on this tender opportunity please download the documents below.


Other LLEP Tender opportunities can be found on the Procurement Page.

LLEP Website Procurement Page